Thank you for shopping with Westonmark. We’re committed to ensuring your order reaches you quickly, safely, and in perfect condition. Please review our shipping policy below.
1. Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- In case of high demand or stock delays, processing may take slightly longer — but we’ll notify you via email.
2. Shipping Time & Delivery
We ship across India through trusted delivery partners.
Estimated Delivery Time:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
(Please note: delivery times may vary based on location, courier service, and external factors like weather or festivals.)
3. Shipping Charges
- Free Shipping on all prepaid orders above ₹999.
- Standard shipping charges apply to COD or low-value orders.
- Shipping fees (if any) will be displayed at checkout before payment.
4. Order Tracking
- Once your order is dispatched, you’ll receive an email or SMS with your tracking ID and courier details.
- You can track your order directly through the courier’s website or via the tracking link provided.
5. Address Accuracy
Please make sure your shipping address and contact details are accurate at checkout.
We’re not responsible for delays or failed deliveries due to incorrect or incomplete address information.
6. Delayed or Lost Shipments
In rare cases of delays or lost shipments:
- We’ll work closely with the courier to locate your package.
- If undelivered within the standard time frame, please contact our support team at [insert your support email] with your order ID.
7. Cash on Delivery (COD) Orders
- COD may be available for select pin codes.
- Repeated refusals or fake COD orders may result in the suspension of COD eligibility for your account.
8. International Shipping (Optional)
If you plan to ship internationally:
Currently, we do not offer international shipping. We’re working on expanding our services soon!
9. Contact Us
For any shipping-related queries or issues, please reach out to us at:
📧 contact@westonmark.com